Question 1

Do you only work for businesses?

Accepted Answer

We work for companies, governments, schools, sports clubs and associations. Private customers are welcome at our embroidery shop Atelier Artico. https://atelierartico.be

Question 2

What is the minimum quantity?

Accepted Answer

It depends on the technique: embroidery, DTF, DTG and transfers from 1 piece, patches from 25 pieces and screen printing from 20 pieces.

Question 3

Which files should I supply?

Accepted Answer

A vector file (.ai, .eps, .pdf or .svg) or a high-resolution png. No vector? We vectorise your logo for a small surcharge.

Question 4

What is the lead time?

Accepted Answer

Usually no more than 14 days after proof approval, depending on quantities and technique. Have a deadline? Let us know.

Question 5

Can I get fitting sizes?

Accepted Answer

Yes, we organise fitting sessions or send fitting sizes. Fitting sizes that do not lead to an order may be charged.

Question 6

How long does the print last?

Accepted Answer

It depends on fabric and technique. Wash at 30 °C, inside out, and do not iron over the print.

Question 7

Can I return an item?

Accepted Answer

Personalised products are made to order and cannot be returned.

Question 8

Where can I find your product range?

Accepted Answer

Our full product range is available on Business Textiles. https://businesstextiles.be

Frequently asked questions

Ready to dress your team in the right textiles?